Admissions
Admissions at STR
client-centered care
Making the admissions process as seamless as possible
Choosing STR Behavioral Health means opting for a leader in mental health and addiction treatment. We recognize that the decision to seek help can be challenging. Our dedicated staff is trained to make the process as seamless as possible.
From pre-admission to discharge, we prioritize your experience by ensuring our team is always available, helpful, and transparent. We are committed to supporting you every step of the way on your journey to recovery.
No matter where you are in your treatment journey, we will help you find your path forward.
About STR
Ages treated
Adults (Ages 18+)
levels of care
Medical Detox, Residential Treatment, Partial Hospitalization Program, Intensive Outpatient Program, Supportive Housing
conditions treated
Substance Use Disorder, Alcohol Use Disorder, Process Addictions, Mental Health Disorders, Dual Diagnosis
Payments Accepted
Commercial Insurance, Private Pay
Medicare, Medicaid
Not accepted
What to Expect
What to expect from our admissions process
Pre-Admissions
Verify Insurance Coverage
We will provide a comprehensive breakdown of your insurance coverage, giving you an overview of benefits and costs associated with treatment.
Clinical & Medical Assessment
A brief clinical interview and medical review will be conducted to determine your suitability for our care.
Program Overview
We will explain our treatment process in detail, ensuring you understand what to expect.
Schedule Admission
Our team will work with you and your loved one to arrange transportation and finalize your admission date.
Admission & Onboarding
Intake & Orientation
You will meet with our Care Manager to complete the intake process, followed by a comprehensive program tour and orientation to help you feel at home.
Meet Your Care Team
You will immediately connect with your primary counselor, a psychiatric provider, and our program manager, who will support you throughout your treatment journey.
Safety Call
For your safety and the peace of mind of your loved ones, we will notify your emergency contact of your safe arrival at our facility.
Treatment Planning
We will conduct a thorough biopsychosocial assessment, physical examination, psychological evaluation, and develop your personalized treatment plan.
What to Expect
Understanding the STR admissions experience
Join Jake Massaro, our Director of Admissions, as he discusses the admissions process and how we strive to make the transition to addiction treatment as seamless as possible, helping individuals feel confident in their decision to seek help.
Flexible Payment Options
Navigating the costs of rehab can feel overwhelming, but there are options available to help ease the burden. STR accepts a wide range of commercial insurance providers, and our dedicated team is here to assist you in finding the best financial plan for you or your loved one.
While we do not participate in Medicaid, Medicare, or TRICARE programs, we work with certain insurance companies outside our network. Our team can verify benefits to provide you with a clear understanding of your financial responsibilities based on your specific plan.
The following information details payment methods at each STR Behavioral Health location.
Facility | Silver Pines Residential | Cedar Creek Residential | Bucks County Outpatient | Lehigh Valley Outpatient |
---|---|---|---|---|
Private Pay | Yes | Yes | Yes | Yes |
In-Network Insurance Accepted |
Aetna Allied Trades Capital Cigna ComPsych Geisinger Highmark & Blue Card Humana Magellan Health Mental Health Consultants Optum Quest UPMC |
Allied Trades Quest Highmark |
Aetna Allied Trades Capital Cigna ComPsych Geisinger Highmark & Blue Card Humana Magellan Health Mental Health Consultants Optum Quest UPMC |
Aetna Allied Trades Blue Card ComPsych Gesienger Humana Independence Blue Cross Keystone Health Plan East Mental Health Consultants Optum Quest |
Out-of-Network Insurance Accepted |
Yes | Yes | Yes | Yes |
Facility | Silver Pines Treatment Center |
---|---|
Private Pay | Yes |
In-Network Insurance Accepted |
Aetna Allied Trades Capital Cigna Geisinger Highmark & Blue Card UPMC Humana Mental Health Consultants Optum Quest |
Out-of-Network Insurance Accepted | Yes |
Facility | Steps to Recovery – Bucks County |
---|---|
Private Pay | Yes |
In-Network Insurance Accepted |
Allied Trades Blue Card Gesienger Humana Independence Blue Cross Keystone Health Plan East Mental Health Consultants |
Out-of-Network Insurance Accepted | Yes |
Facility | Steps to Recovery – Lehigh Valley |
---|---|
Private Pay | Yes |
In-Network Insurance Accepted |
Quest Mental Health Consultants Allied Trades |
Out-of-Network Insurance Accepted | Yes |
Start your recovery today. We accept most major insurances, as well as private pay.
And more