Choosing STR Behavioral Health means opting for a leader in quality mental health and addiction treatment. We recognize that the decision to seek help can be challenging. Our dedicated staff is trained to make the process as seamless as possible.

From pre-admission to discharge, we prioritize your experience by ensuring our team is always available, helpful, and transparent. We are committed to supporting you every step of the way on your journey to recovery.

Our Admissions Process: What to Expect

1

Pre-Admissions

Verify Insurance Coverage

We will provide a comprehensive breakdown of your insurance coverage, giving you an overview of benefits and costs associated with treatment.

Clinical & Medical Assessment

A brief clinical interview and medical review will be conducted to determine your suitability for our care.

Program Overview

We will explain our treatment process in detail, ensuring you understand what to expect.

Schedule Admission

Our team will work with you and your loved one to arrange transportation and finalize your admission date.

2

Admission & Onboarding

Intake & Orientation

You will meet with our Care Manager to complete the intake process, followed by a comprehensive program tour and orientation to help you feel at home.

Meet Your Care Team

You will immediately connect with your primary counselor, a psychiatric provider, and our program manager, who will support you throughout your treatment journey.

Safety Call

For your peace of mind, we will notify your emergency contact of your safe arrival at the program.

Treatment Planning

We will conduct a thorough biopsychosocial assessment, physical examination, psychological evaluation, and develop your personalized treatment plan.

Understanding the STR Admissions Experience

Join Jake Massaro, our Director of Admissions, as he discusses the admissions process and how we strive to make the transition to addiction treatment as seamless as possible, helping individuals feel confident in their decision to seek help.

Flexible Payment Options

Navigating the costs of rehab can feel overwhelming, but there are options available to help ease the burden. STR accepts a wide range of commercial insurance providers, and our dedicated team is here to assist you in finding the best financial plan for you or your loved one.

While we do not participate in Medicaid, Medicare, or TRICARE programs, we work with certain insurance companies outside our network. Our team can verify benefits to provide you with a clear understanding of your financial responsibilities based on your specific plan.

The following information details payment methods at each STR Behavioral Health location.

Facility Silver Pines Residential Cedar Creek Residential Bucks County Outpatient Lehigh Valley Outpatient
Private Pay Private Pay Yes Yes Yes
In-Network Insurance Accepted Aetna
Allied Trades
Capital
Cigna
ComPsych
Geisinger
Highmark & Blue Card
Humana
Magellan Health
Mental Health Consultants
Optum
Quest
UPMC
Allied Trades
Quest
Highmark
Aetna
Allied Trades
Capital
Cigna
ComPsych
Geisinger
Highmark & Blue Card
Humana
Magellan Health
Mental Health Consultants
Optum
Quest
UPMC
Aetna
Allied Trades
Blue Card
ComPsych
Gesienger
Humana
Independence Blue Cross
Keystone Health Plan East
Mental Health Consultants
Optum
Quest
Out-of-Network Insurance Accepted Out-of-Network Insurance Accepted Yes Yes Yes
Facility Silver Pines Treatment Center
Private Pay Yes
In-Network Insurance Accepted Aetna
Allied Trades
Capital
Cigna
Geisinger
Highmark & Blue Card
UPMC
Humana
Mental Health Consultants
Optum
Quest
Out-of-Network Insurance Accepted Yes
Facility Steps to Recovery – Bucks County
Private Pay Yes
In-Network Insurance Accepted Allied Trades
Blue Card
Gesienger
Humana
Independence
Blue Cross
Keystone Health Plan East
Mental Health Consultants
Out-of-Network Insurance Accepted Yes
Facility Steps to Recovery – Lehigh Valley
Private Pay Yes
In-Network Insurance Accepted Quest
Mental Health Consultants
Allied Trades
Out-of-Network Insurance Accepted Yes

We accept most major insurance companies. Let us help you take the first step toward a brighter future.

Cigna logo in white
Logo in white
Aetna logo in white
Blue cross blueshield logo in white
Keystone healthcare plan east logo in white
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